Room rental management can be a daunting task, no matter if you’re someone looking for a comfortable home or an owner in search of responsible tenants. iBilik, with a portal for users to browse through listings for room rental and a tenancy management system integrated with smart IoT devices, aims to bridge the gap between homeowners and tenants by taking the burden off their shoulders and simplifying the whole process.

To realise their business goal, iBilik has to ensure that trust is built for customer communications to go smoothly.Β 

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